"Storied Formation: Effective Frontline Formation in a Diverse World" by Bonny Bobka

Date of Award

Spring 4-1-2025

Document Type

Thesis

Degree Name

Master of Theological Studies (MTS)

First Advisor

Dr. Jamie Lynch

Second Advisor

Ms. Louise Nielsen

Abstract

Formation of frontline Catholic health care colleagues is challenging due to the diversity of colleague backgrounds, scheduling constraints, and staffing turnover. However, frontline colleagues are the face of the organization to patients and guests, so formation of these employees is a critical component in maintaining a Catholic identity. This paper uses story as the delivery mechanism for communicating culture, values, and identity in one forty-five-minute session to nurse residents.

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